TechPoint preventative maintenance

Preventative Maintenance 2021

Just as your vehicle requires maintenance to keep running at its best, so does your computing equipment. Failure to maintain your systems is one of the leading causes of hardware and systems malfunction.

Business relies on technology as a tool to earn and sell. Lost sales due to malfunctioning equipment adds up quickly to costly downtime. Poor operating conditions, wiring and connections are best identified and corrected before your next big rush.

  • Devices are assessed and checked for functionality to meet manufacturer specifications.
  • Networked equipment is inspected for potential fail points and corrective measures are taken.
  • Equipment identified as failing or in need of additional attention will be noted in the technician’s report and brought to the customers attention.
  • General cleaning of the devices will be performed as necessary to the functionality of the device.
    NOTE: Parts replacement of any kind will be offered optionally as necessary to the customer. Installation or repair of the device will be at additional cost.
  • Assessment and overview of the entire site IT environment will be scrutinized. In addition to ensuring devices are clean and operating as expected, TechPoint will look for deficiencies. This includes cabling, general layout, device age or functionality.
  • Once completed, technicians provide an overview of their findings and any recommendations. Technicians may suggest new technology innovations or bring overall concerns to light.

Individual plan details are outlined below.

For pricing and further details, call 1-888-801-1777 or email for more info, or send us a message with the form on this page.

Request Preventative Maintenance Information Now

    Plan Details

    Silver Plan

    • Single lane POS computer (internal cleaning & Inspection)
    • Computer Fan check (CPU and Power Supply)
    • Barcode Scanner, Customer Display Pole (connections & functionality check)
    • Receipt Printer cleaning & inspection
    • Cash drawer (connections inspection)
    • PinPad (connections check)
    • One office computer workstation (internal cleaning & inspection)
    • One Monochrome Laser Printer (internal cleaning, roller inspection, Fuser Inspection, image inspection)
    • Router, switch and networking hardware (connections inspection)
    • Wiring closet & network area (connections & placement inspection)
    • Uninterruptable Power Supply (UPS) inspection
    • Cabling Inspection & Tighten

    Gold Plan

    Includes all of items from Maintenance 1 with these additional upgrades:

    • One basic entry level Server (cleaning & inspection)
    • Up to 3 lane POS computers internal (cleaning & inspection)
    • Up to 5 Receipt printers (cleaning & inspection)

    Platinum Plan

    • One basic entry level Server inspection (cleaning & inspection)
    • Up to 5 lane POS computers (internal cleaning & inspection)
    • Up to 5 Receipt printers (cleaning & inspection)
    • Up to 2 office computer workstation (internal cleaning and inspection)
    • Two Monochrome Laser Printers - (internal cleaning, roller inspection, Fuser Inspection, image inspection)

    Maintenance Add-ons

    • PC Workstations.
    • Monochrome Laser Printers.
    • Dot Matrix Printers.
    • Virus scan and removal.

    Group Store Discounts

    • 2-3 Stores: Group discount of 5% off listed prices
    • 2-10 Stores: Group discount of 10% off listed prices
    • 10+ Stores: Group discount of 15% Discount off listed prices

    * All grouped stores must participate for discount to apply

    In 2021, are you:

    • Planning construction or expansion
    • Planning to upgrade Computers, Printers, POS equipment?
    • Planning on moving?
    • Planning to open new locations?
    • Looking for a new IT service partner?

    TechPoint: Your Go-to Experts!