Hardware Maintenance & Break / Fix Programs
Get the most out of your equipment with effective maintenance
Routine Servicing for Your Computer Systems
Just as your vehicle requires maintenance to keep running at its best, so does your computer equipment. Failure to maintain hardware and software is one of the top contributors to costly downtime.
Our existing relationships with most major POS software vendors brings an added level of service that many local companies don’t have. Leverage your support with TechPoint Inc.’s established relationships to leave out any finger-pointing and get the job done.
Get the most value out of your equipment with an effective long term plan. Our maintenance plans take the unknown costs out of the equation and provide peace of mind at a fixed monthly fee built to fit your need and your budget. Whether you call once or a hundred times the price for your coverage does not change.
Which plan is best for you?
IT Assurance Program (ITA)
TechPoint’s ITA full-service tech support subscription is designed to normalize the ongoing costs to support your business’ IT service requirements. With a low entry cost point your basic technical needs are covered, with additional value plus service options this program will benefit your business with access to full-time IT support specialists for on and off-site services for a fraction of the cost.
Enterprise Peace of Mind Program (POM)
Larger organizations with multiple locations throughout Canada benefit from the POM program. TechPoint will help lower costs, increase service delivery and manage IT services in a coordinated effort for ongoing service and support and IMAC services. Ask about our POM plus maintenance program for additional benefits.
IT Preventative Maintenance
Just as your vehicle requires maintenance to keep running at its best, so does your computing equipment. Failure to maintain your systems is one of the leading causes of hardware and systems malfunction. Business relies on technology as a tool to earn and sell. Lost sales due to malfunctioning equipment adds up quickly to co$tly downtime. Poor operating conditions, wiring and connectivity are best identified and corrected before your next big rush. Call today and schedule your annual IT Preventative Maintenance.
Benefits of utilizing TechPoint maintenance programs:
- National Canadian service coverage – Fast efficient response
- Skilled IT professionals – Experienced logistics and service delivery team
- Pay only for what you need, trim the fat
- Stay ahead of old man time, maintain, maintain, maintain
- Our service team is familiar with your computing environments
- When service is required, we are ready to help, no need for second level authorizations.
Additional Service Options:
- Extended Business Hours from 7:00 AM – 11:00 PM (Monday through Friday *Excluding weekends and Statutory holidays)
- 24 X 7 X 365 – Service response
- *Virus removal support
- Preventative Maintenance
- WiFi System design, maintenance and installation services
- Camera and NVR Service
- Server Support
- Monthly PC System Health Checks and PCI compliance reporting
- Strategic spare equipment pool exchange
- Hardware Asset management; Strategic placement, Imaging, testing, burn-in services
- End of Life equipment removal and certified secure data destruction
- Disaster planning and management – Cloud based, hybrid and off premise hardware solutions
- Some Cnoditions Apply
Get More Info
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