TechPoint services

TechPoint IT Services

TechPoint’s private IT network consists of hundreds of skilled technicians throughout North America. Our team is on standby to provide a speedy response with the technical know-how you need, when and where you need it! We work diligently to keep your stores, branches and offices connected and working at their optimum, eliminating and minimizing costly downtime.

On-site services include:

Specializing<br />
in POS and business infrastructure
Multi-location installation technical services
Managed on-site break/fix and service specialists
Technology maintenance, rollovers, upgrades
On-site implementation migration and integration services
De-installation, e-waste management, secure data destruction
Infrastructure and support for data & telco, racks, patch panels & cabling
Project planning, moves, additions, refreshes, changes, updates
Wireless, POE installations, and maintenance
Custom tailored maintenance service programs
Managed security and virus protection services
Fully-managed off-premise back-up services

IT service programs:

Our team is dedicated to excellence, adapting to the ever-improving, ever-changing, remote and on-site technology environments of our customers and saving your company time and money. By providing superior service, communication and support, you can focus on your core business and leave the technology to us.

Time and materials per incident
Block time (100 hours - 1000 hours)
Network and telco cabling management
Imaging and managed deployments
Maintenance agreements: inclusive and tailored (parts or services only)
Preventative maintenance programs (annual and bi-annual available)
Hardware exchange & repair pool management plans (printers, PCs, etc.)

We provide service for the following equipment:

Servers, computers, printers all makes and models (laser, matrix, line, etc.)
Mechanical computing devices (kiosks, gas pumps, ATM machines)
Data network cabling installation services (Category 3, 5e and 6 networks)
Terminals, routers, switches
POS systems and infrastructure
Wireless networks (WAP, WCCTV)
Digital players and signage