Hardware Maintenance and Break / Fix Programs
Just as your vehicle requires maintenance to keep running at its best, so does your computer equipment. Failure to maintain hardware and software is one of the top contributors to costly downtime.
Our existing relationships with most major POS software vendors brings an added level of service that many local companies don’t have. Leverage your support with TechPoint’s established relationships to leave out any finger-pointing and get the job done.
Get the most value out of your equipment with an effective long term plan. Our maintenance plans take the unknown costs out of the equation and provide peace of mind at a fixed monthly fee built to fit your need and your budget. Whether you call once or a hundred times the price for your coverage does not change.
Which plan is best for you?
Platinum Coverage:
No limits for onsite service calls, remote monitoring and troubleshooting, part replacement coverage, annual preventative maintenance (guaranteed service technician to assess equipment and preemptively address concerns before they happen).
Rate savings for non-coverage support.
Gold Coverage:
No Limits for onsite service calls, remote troubleshooting, annual preventative maintenance.
Rate savings for non-coverage support.
Silver Coverage:
No Limits for onsite service calls, remote troubleshooting.
Rate savings for non-coverage support.
6 great reasons to use TechPoint computer maintenance services
- Coverage for some or all of your IT equipment
- Remote monitoring and troubleshooting for your networks, servers, and PCs
- Annual preventative maintenance
- Onsite service calls
- Plans to fit your business and your budget for a fixed monthly cost
- Additional service options available to customize your plan
Additional service options:
- Extended Business hours from 7:00 AM – 9:00 PM – 365
- 24 x 7 x 365 Service
- Anti-virus monitoring and removal
- Annual preventative maintenance
- Parts Included (Spare parts planning and exchange)
- Equipment pool exchange program
- Equipment removal and eWaste management
- Secure Data destruction services
- Disaster planning and management
- Pay-as-you go break fix services
- Refurbished equipment sales
