All businesses need to grow and develop, but it’s important to think things through before making big decisions. Phone systems are typical of this, and because you want to ensure your business is better off after the change, plus initial and ongoing costs can be high, how can you be sure you’re making the right decision?
Below are a few of the signs that point towards a phone system upgrade.
1. Limited features
Many traditional phone systems are limited to a very small range of features; indeed, some only have phone calls and a fax service.
Hosted phone systems, like UnitedCloud, have a much wider range of features as they operate through a variety of devices and aren’t restricted to just phones and the traditional desktop.
The UnitedCloud system can be updated with new features as they become available, so there’s no need to purchase newer versions or upgrades.
2. Business growth exceeds the phone system capabilities
Traditional phone systems are expensive to maintain and grow. If your business has developed to the point where you need new employees, or if you need to expand to additional locations, you’ll have to upgrade your phone system to match – and the costs will add up quickly.
You’ll need to purchase extra equipment for each phase of growth, as well as the installation of the system itself at each location.
Cloud phone systems do not require any of those costs. There’s no hardware to purchase or install, and and upgrade is instant with no downtime.
3. Remote work deficiencies
In the post-2020 era, remote work is commonplace – and even if your business doesn’t have remote employees at the moment, it may do in the future, so it’s important to have those options available.
Remote work with traditional phones is cumbersome at the very least, if not impossible, but the wireless, internet-based nature of cloud systems makes the transition to remote work seamless; just log into your accounts using your own home devices or the devices that you’ve brought from the office and away you go!
4. Security concerns
A singular data breach can cost a small business an average of 1.1 million. That’s an expense you definitely want to avoid.
With a UnitedCloud solution, you can use single-sign-on to keep your information safe and secure.
5. No redundancy
Even if your business is running smoothly, what will happen if your servers are damaged?
A cloud phone system operates over the internet, meaning your system doesn’t need a physical infrastructure. This also means that no matter what happens at your physical location, your system remains unaffected.
UnitedCloud’s geo-redundant servers ensure that even if one of our servers is damaged, your system won’t go offline.
Making the right decision
It’s a big decision, but switching to a cloud-based phone system like UnitedCloud system will pay off. With security, efficiency, and versatility, it’s a priceless tool for any business; small or large.
Implementation takes less than a day, and you’ll start seeing results immediately!
Get in touch with TechPoint today if you’d like to learn more!